The adjuster is friendly, but their job is to pay you as little as possible.
What Adjusters Are Trained to Do
Adjusters seek early recorded statements, quick settlements before injuries fully develop, and admissions that shift blame onto you. A pleasant tone does not change the financial incentive behind every question.
What to Avoid
- Giving a recorded statement before getting advice
- Guessing about facts or speed or how you feel
- Accepting the first offer, which is usually well below value
- Signing a medical authorization that opens your entire history
What to Do Instead
Stick to basic facts, keep your own records, let your medical treatment run its course, and consider having an attorney communicate with the insurer so nothing you say is used to reduce your claim.
Have questions about your own situation? Get a free, confidential case review — you pay no fee unless you win. Call 973-566-5599.
This article is for general informational purposes only and is not legal advice. For guidance on your specific situation, consult a licensed Oregon attorney.